Our Core Commitment
UXdooer does not store, collect, or share your business data. Our software facilitates direct communication between your systems. Your data stays in your systems — it is never stored on our servers or shared with third parties.
This Privacy Policy explains how UXdooer Design Studio ("UXdooer", "we", "our", or "us") handles information when you visit our website or use our services. We are committed to protecting your privacy and being transparent about our data practices.
1 Information We Collect
Contact & Account Data
When you fill out a contact form, request a demo, you voluntarily provide us with your name, company name, email address, and optionally your phone number or message. We use this information solely to respond to your inquiry and manage your subscription.
Payment Data
Payments are processed securely by our payment providers. We never store or have access to your credit card or banking information. Only your billing name, email, and transaction reference are associated with your account.
Browser & Usage Data
When you visit our website, our servers may automatically record basic technical information: your IP address, browser type, pages visited, and the date/time of your visit. This data is used solely for security monitoring and improving website performance. It is not linked to your personal identity.
Your Business Data
We do not store, access, or collect any of your business data. Our software facilitates direct API communication between your connected systems. All synchronization activity happens between your own systems. We have no access to your products, orders, customers, or any other business data.
2 How We Use Your Information
We use the limited information we collect only for:
- Responding to your inquiries and providing customer support.
- Managing your subscription and processing billing.
- Sending service-related notifications (e.g., renewal reminders, important updates).
- Improving website performance and security through anonymized analytics.
We will not use your contact information for unsolicited marketing without your consent, and every marketing communication will include an easy opt-out option.
3 No Data Storage or Sharing
We do not store your business data on our servers.
We do not sell, rent, or trade your personal information to third parties.
We do not share your data with advertisers or marketing platforms.
We do not use your data for any purpose other than providing and improving our services.
4 Data Retention
We retain contact and account data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. If you cancel your subscription, we will delete your personal data within 90 days, except where retention is required for legal or billing reasons (e.g., tax records). You may request earlier deletion at any time.
5 Your Rights
Depending on your location, you may have rights regarding your personal data under applicable privacy laws (e.g., GDPR, CCPA). These include the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — request correction of inaccurate or incomplete data.
- Erasure — request deletion of your personal data.
- Opt-out — unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at support@uxdooer.com.
6 Security
We take reasonable technical and organizational measures to protect the limited personal data we hold against unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7 Policy Updates
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify active subscribers by email at least 14 days before the changes take effect.
Contact Us
For any privacy-related questions or requests, contact us at support@uxdooer.com or via the contact form on our website.